Pool Access Instructions

  • Once you buy your pool membership you will be granted door access for your email as well the family member that resides with you. The email you specified when purchasing the membership will be used.

  • Please allow 48 hours from the time you buy the membership to be activated.

  • Oak Springs Pool uses Kisi, a smart lock, which allows you to unlock doors with your mobile phone.

    The Kisi app is required for phone unlocks:
    Download for iOS
    Download for Android

  • When you have the app installed, enter your email to receive a sign-in link. For manual sign in option, use "oakspringspool" as your organization domain.

  • You can only have one device per email address (set your phone to primary device)

  • In case your phone or operating system is not compatible with the app you will have to purchase a fob/card for $10, see below.

  • Make sure to enable ‘ LOCATION SERVICES’ for the app.

  • Enable Bluetooth:

    • how to enable Bluetooth on iPhones: https://support.apple.com/en-us/HT210578

    • Enable Nearby Devices permissions on Androids.

  • YOUR PHONE ACCESS WILL BE ACTIVATED on opening day during opening hours.

  • To open the door unlock your phone, no need to open the app, then hold your phone to the terminal (like apple pay or google pay)

  • If you are having trouble opening the door, please verify again that:

    • you set your phone as PRIMARY (see the screeshots)

    • you enabled Bluetooth permissions for the Kisi app (Settings -> Tap Privacy & Security -> Tap Bluetooth)

    • you enabled the phone’s Bluetooth (different from above!)

    • you are using email you specified when purchasing membership

    • you are pressing the phone against the reader

  • If you followed all the steps and can’t figure it otherwise, email orindapool@gmail.com for assistance.

 
Kisi door reader
Door Access Fob Door Access Fob
Coming Soon
Door Access Fob
$10.00

Kisi fob for those that cannot use their phone (no smart phone, OS incompatible, etc).

Please purchase the fob here and we will have it ready for you to pick up from the attendant when you visit the pool. Please note this might take a couple of days to prepare.

Please note that the fob may not be shared with anyone who isn't on your membership.

FYI we order these fobs in bulk of 10 directly from Kisi: https://shop.getkisi.com/products/kisi-fobs-10x

In a rare case if you have an existing Kisi fob or an access card, we can activate it to work for our door as well. Email the token serial number to oakspringspool@gmail.com

 

Pool Closures

  • The Pool entry gate will remain locked from closing time until opening the next day.

  • During closures, the app will inform you that access failed, and a message will appear saying your access is not allowed at this time (red lights will be displayed).

  • The gate may also be locked (due to poor air quality or required maintenance, if needed) and you’ll receive the same message as above.